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Engineering Team Manager
“Our team of engineers required up-skilling on Allen Bradley PLCs, Comms & HMIs. We chose Opensoft Systems to deliver four training courses at their training facility in Knaresborough. Due to their flexible nature, we were able to breakdown the training into four manageable 2-day courses.

The courses focused on maintenance and configuration. It gave our engineers improved trouble shooting and diagnostic skills. This was done by using our own code, making it invaluable to bring back to the plant and implement in day to day tasks. Added to this, the tutors style and explanations were exceptional, making the course easy to digest.

Opensoft have been working with numerous Warburtons sites across the UK, delivering training and other solutions effectively. I can confidently recommend them as first-class training providers. ”
Nutricia Research
Maintenance Manager, Engineering Dept
“Here at Nutricia, we used Opensoft Systems Ltd recently to deliver a training course in 'Basic Digital Electronics & Introduction to PLCs', this course was tailored to suit ourselves using some of our processes and equipment as examples.

The feedback from our four Nutricia employees that took the course was very positive.

Their reviews especially mentioned the knowledge levels of the course leader and the pace, context and atmosphere that increased the learning experience.

Opensoft are now currently working on devising the next level training for our site and how again this can be tailored to our plant and process".

M.P. said:
Very detailed and interesting.

L.D. stated:
The practical work was more fun, so more practical work.


A.M. commented:
Very good - Would recommend.”
Meadow Foods
Meadow Foods Engineering Manager
“Opensoft Systems were chosen to implement the new historian owing to their wealth of experience in integrating automation software across fast-moving process operations.

The system linked seamlessly to the sites Kepserver I/O server providing a real-time data stream across the plants Mitsubishi Q Series PLCs.

Following system implementation, training was provided to assist personnel in understanding the configuration of the historian server’s utilities, management of the system, data analysis and production of reports.

'Meadow Foods’ Group Engineering Manager commented:

We needed a tool that allowed us to understand after-the-event issues across our plant. Opensoft installed the historian with minimal fuss and aligned the reports to our needs very well.”
Fine Lady Bakeries
Engineering Manager
“Fine Lady Bakeries approached Opensoft to deliver a one to one personal training course for myself on our Mitsubishi FX & Q Series PLCs.

As I was new to the company I wanted to familiarise myself with our PLCs to be able to diagnose and fault find issues.

Opensoft adapted their training course to suit a one to one consultation. The trainer was very professional, implementing a clear set of learning objectives to provide focus and clarity to the lessons. His approach was friendly, informative and very encouraging.

I was very impressed with the course provided and would like to thank everyone who was involved.

As a follow up to the one to one consultation, I have arranged a training course for my engineering team to bring them up to a similar standard.

We look forward to working with Opensoft again”
Marton's PLC
Head Brewer
“We asked Opensoft Systems to implement their AVS backup and recovery system for our Wonderware SCADA system.

The system provides control of our brewing facility and is vital in ensuring our Brewery’s production is maintained.

Utilising their AVS software to virtualise our SCADA system provides us with peace of mind that the system and key plant data is kept securely and readily available in the event of hardware failure.

I would highly recommend the AVS product to any production operation as a means of enabling your system hardware to be upgraded and in providing greater resilience to your key production systems.”
Engineering Manager
“We utilised Opensoft to provide a series of maintenance based training courses covering our Rockwell Logix 5000 PLC programme.

Our aim was to give our engineers more confidence and expertise when responding to plant faults.

The course objectives were clearly defined and the pace of the course was suited to the level of our engineers.

The course tutor provided a friendly approach, with a high level of expertise.

I would highly recommend Opensoft’s maintenance training modules to other companies seeking to increase their maintenance crews confidence and PLC fault finding expertise”
Site Electrical Engineer
“We recently called on Opensoft following a failure of a critical PLC operating our UF Filtration Plant resulting in in-operability of our plant.

Despite not having a support contract in place with Opensoft, they responded promptly out of hours, to our call, diagnosed the fault and had an engineer to site who promptly fixed the fault.

I would highly recommend Opensoft for any future associated control works.

Thanks again to all involved in resolving this fault.”
Premier Foods
Automation Operations Manager
“We chose Opensoft's AVS system to provide a much needed upgrade and application resilience to our Line 1 production facility. Our existing InTouch SCADA system had been in situ since 1998 and ran on the Windows NT platform connected to Siemens S5 PLC's.

The hardware the system ran on was naturally becoming a concern to us due to its age and the increasing potential for the SCADA PC hardware to fail.We liked the simplicity at which AVS allowed us to upgrade to the latest Windows operating software whilst retaining our existing InTouch software. The solution also allowed us to remove our legacy serial communications from the SCADA PC's to the plant in favour of Ethernet.

We opted for the AVS server module to provide ongoing data and application backups going forward to what is a critical production facility operating 24 x 7. We are now considering deploying AVS to other areas of our facility. Thank you to all at Opensoft who were involved in our deployment.”
Kerry Group
Engineering Manager
“Opensoft Systems provided us with a manufacturing execution solution to replace our existing process control interface. The solution is fully automated and incorporates full system redundancy and batch reporting across our manufacturing operations. The system is seamlessly integrated into our business IT layer ensuring complete continuity with our production planning tools.Thank you to all for a well managed and integrated project. Detailed, well considered planning and accurate documentation, ensured successful commissioning of the new system without any noticeable disruption to our production operation.”
Cott Beverages
Plant Electrical Engineering Manager
“Thank you to your team for providing a swift and prompt response following the hard drive failure of our Syrup 1 SCADA system. From arriving at your premises the day prior with said PC in hand were backup and running the following day. We now intend to implement your AVS solution to avoid this happening in the future.”
HJ Heinz
Site Electrical Engineering Manager
“Opensoft provided a system upgrade on a key SCADA system operating our production facility.

We needed to maintain the existing functionality of the SCADA system, passing key production data from the process to our SAP server.

We involved Opensoft in the initial project design phase with our Production Process and IT team.

The development work was completed swiftly and commissioning of the system went smoothly and against our objectives.

We would definitely consider the Opensoft Systems team for any future projects.”
Production Manager
“I recently called on Opensoft Systems to handle a long standing communications problem with our Wonderware SCADA systems, which a previous vendor had failed to address.

They diagnosed the issue pretty much over the phone and their engineer implemented their recommendations to a successful conclusion.

We subsequently asked them to undertake a Site Audit of our systems to help identify other areas for improvement that we could make across our site.

We now have a support contract in place with Opensoft to provide expertise across.”
Site Electrical Engineer
“We employed the services of Opensoft Systems to integrate our InTouch SCADA system to a Citect system, which communicated to a Siemens S7 PLC controlling our evaporator process.

The project was well executed with zero downtime to our production process at commissioning stage.

I would highly recommend Opensoft for any works you are considering.”
Celtic Anglian Water
Lead Control System Engineer
“Opensoft Systems have implemented for us a Data Historian, for the secure collection, storage and reporting for our site's operational and environmental reporting requirements.

We then asked them to deploy their AVS backup and recovery solution for our main Wonderware, InTouch SCADA nodes.

The system provides us with secure daily data backup and application recovery solution.

These systems provide direct communication and data retrieval from our plant PLC's, their continued operation is therefore critical to us.

It was clear on both projects that their expertise and knowledge was high which gave us the confidence to invest in both solutions.

We are considering extending AVS to encompass other systems within our plant. ”
Camerons Brewery
Chief Engineer
“I put in place a series of InTouch training courses to improve the skills and confidence of our engineering technicians. The ability to make application changes and diagnose plant operational issues were our main objective from the training.

Opensoft provided a flexible approach to delivering the training which was related solely to our application on site. This approach really helped my team accelerate their learning.

Thank you to all involved.”